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Terms of Use

Usage


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, governs wlend’s relationship with you in relation to this website. The term “this website” applies to the domain www.wlend.in, all its sub-domains and webpages hosted therein. If you disagree with any part of these terms and conditions, please do not use our website. The term wlend or ‘us’ or ‘we’ refers to the owners of the website. The term ‘you’ refers to the user or viewer of the website.


Website


The website is an online marketplace for renting products. We neither own the products nor are we involved in the rental transaction in any way. We are merely an online discovery mechanism, helping people who are in need of products get in touch with those who are willing to rent out products. In particular, we exercise no control over the quality, functionality and safety of the item or the right of the merchant to list the product. Further, we play no role in determining the price of the listing, which is left entirely to the discretion of the merchant.


We do not guarantee that either party (merchant or customer) will comply with the terms of an agreement that they have entered into, either oral or written. We assume no liabilities for any loss, material or otherwise, direct or indirect, that arises out of either party’s failure to comply with an agreement. Further, we shall not be held responsible for a rental product failing to function, functioning poorly or in any way causing damage to the lendee, monetary or otherwise. We also do not guarantee that the customer shall return the product to the merchant by the agreed-upon time or in a state that the merchant deems to be satisfactory. In all such cases, and in other cases where either party feels aggrieved due to the other, we shall, at our discretion, disseminate unto either party such information available to us that we deem relevant. Under no circumstances shall we be held responsible for any loss or damage that is a consequence, direct or indirect, of the rental product not functioning as it was intended to, was promised to, or was expected to.


Listings


The listings contain information about the product as provided to us by the merchant. It may also contain information that we have uploaded on our own, being directed to do so by the merchant, and also information that we have edited so as to curate the content to meet the website’s standards. In all circumstances, the listings are to be taken as indicative. In particular, the website does not display the availability of the item with the merchant or whether the merchant continues to rent the item out or not. The image of the item is also meant to be representative and the actual item may look different from the image, whether due to wear and tear or because it is a different model. The prices listed on the website are also meant to be indicative and the final price may be less or more than what is displayed on the website. Extra prices such as for delivery or maintenance may be levied by the merchant at his/her discretion. Whether or not to rent an item out to you is left entirely to the merchant, and we play no role in influencing this decision, except insofar as furnishing information pertaining to you, as outlined in our Privacy Policy. For all these matters, and in general for any information pertaining to renting an item, it is expected that you will contact the merchant and seek the respective information. wlend is not responsible for any discrepancy between the item and its details as displayed on the website, and as communicated to you by the merchant, so long as this discrepancy has not been communicated to us by the merchant in a timely and appropriate manner.


Content


No part of the website’s contents - including, but not limited to, the logo, text, descriptions, images, graphics, code - shall be reproduced in any form without the explicit written consent of the owners of the website.


Privacy Policy


The Privacy Policy governs the kind of information that we collect and how we store and disseminate them. The term “Personally Identifiable Information” (PII) refers to information that can be used to distinguish or trace an individual's identity. Such information can include, amongst other things, details such as the name, phone number, date-of-birth and social media accounts. Data provided by you to us, including PII, via the use of the website are logged on our servers. We do not sell or rent PII to anyone, including the merchants who list on our website. Such data are accessible to our employees and our contractors, and they are bound by the terms of the Privacy Policy too.


Data provided by you to us in the process of contacting a particular merchant shall be made available to said merchant. We interpret your decision to share your details in order to contact the merchant as implicit consent to release the respective details to the merchant. We shall not release PII to any other agent or party except as required to do so by law.


We may collect non-PII data that results from your usage of the website, via cookies or otherwise. Further, we may use this data to customise the content that appears on the website to make it, in our judgment, more relevant to the particular machine logging on to the website, or the IP address from which a user is logging on to the website.


Disputes


Any dispute arising out of the use of this website, or of the interpretation of these terms and conditions, shall be resolved via laws, statutes, ordinances and regulations subject to the jurisdiction of Bangalore Courts only.


Third Party Websites 


Our website contains links to third-party websites and their content. By clicking on such links and navigating away from our website to those websites, you understand that you shall be governed by the Terms and Conditions and Privacy Policies that those websites adhere to.


Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Vivek Swaminathan

Phymatic Technologies Pvt Ltd.
4th Floor, Salarpuria Tower -1
No. 22, Industrial Layout
Hosur Road, Koramangala
Bengaluru, Karnataka 560095


Phone: +91 - 80-39515001
Email: info@wlend.in
Time: Mon - Fri (09:00 - 18:00)

 

 

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